WHAT OUR CLIENTS SAY
Feedback from our clients is always welcome. If you have any comments, positive or negative, regarding the service you received at the clinic then we would encourage to you to contact our clinic manager. You can also raise a concern at any point with Healthcare Improvement Scotland. Our clinic registration number is 00368.
The contact details for Healthcare Improvement Scotland are:
Independent Healthcare Services Team
Healthcare Improvement Scotland
1 South Gyle Crescent
0131 6234342 firstname.lastname@example.org
You can view our Duty of Candour Annual Report 2022 to 2023 here.
Below is some feedback that clients have given us.
Getting an appointment was effortless. I emailed and the same day someone called back and arranged an appointment.
You don’t often get customer service like that.
the nurse saw us, advised what we needed and we had it at the same appointment.
You are the only clinic that has been able to help me and give me advice on traveling whilst pregnant.
I wish I had contacted you in the beginning.
Super thorough and informative.
Good price compared to other clinics. highly recommend!