Updated 17/11/2021

All visits to the clinic are strictly by appointment .

As a business it is important we continue to take precautions to minimise the risk of Covid-19 transmission in the clinic.  The following information details some of the measures we have in place to help protect our clients and staff. 

  • Face coverings must be worn (unless exempt) at all times inside the building.  Once in our clinic room, we will request that you wear a surgical grade face mask (provided by us).
  • When attending the clinic, we will ask for your consent to provide details to Test and Protect.
  • You will be asked to complete a screening questionnaire in relation to Covid-19 transmission. 
  • We have suspended our cancellation policy during the pandemic and understand that you may at very short notice be unable to attend your appointment. 
  • Even on the day of your appointment, if you have symptoms please let us know by telephone and do not attend your appointment.
    • If we are concerned that you may have Covid-19 then we will not be able to see you.
  • We have changed the way we work in the clinic to maintain a 2m distance during your appointment but it may be necessary at some point for the nurse you see to have close contact with you.  This will be kept to an absolute minimum.
    • All staff will be wearing fluid resistant, surgical grade face masks (PPE).  
  • Staff undertake lateral flow testing as per current Scottish Government Guidance.

We want to be as transparent as possible and therefore need to make you aware that at any time and at short notice, our staff may be required to isolate.  This could be because they might have:

  • coronavirus symptoms
  • a close contact that has coronavirus symptoms
  • been advised by contact tracers to isolate

Cancelling appointments is not something that we do lightly or routinely but in the current climate we need to be realistic that this is a possibility.  This could mean that your appointment and future appointments could be cancelled at short notice, possibly on the day.  As frustrating as we know this will be, the public health measures that are necessary to limit the spread of the Covid-19 (and other seasonal illness) must be followed.  We also want to be clear that if appointments are cancelled by us, it might be at least 2 weeks (potentially more if a member of staff is unwell with Covid-19) before we can offer an appointment again.

As a final note, a potential side effect from any vaccine is a fever.  As this is one of the symptoms of Covid19, if you get a fever/high temperature more than 48 hours following a vaccine should follow the most recent isolation and testing guidance in case the high temperature is due to Covid-19. 

Scottish Government Covid-19 Information